Refund and cancellation policy

Refund policy

Page packs: full refund within 7 days of purchase if none of the pack’s pages have been used.

Subscriptions (monthly or annual): full refund within 7 days of a charge, including a renewal, if no pages were used in that billing period. After that, you can cancel at any time and keep access until the paid period ends. We do not give partial refunds for unused time.

Duplicate charges, and purchases affected by an export that failed because of our error, are always refunded.

Approved refunds are returned through Stripe to the original payment method. A refund removes the related pages or subscription access. This policy does not limit your rights under applicable law.

Cancel renewal

Manage billing from your account to cancel a subscription. Access remains until the paid period ends. One-time page packs do not renew. Cancellation does not automatically request a refund.

Request a refund or report a payment problem

Email aiemmeesrisorracha@gmail.com, call +66 64 738 1235 or use the support form within the time limits above. Include your account email, purchase date, plan and receipt or payment reference if available. Do not send card numbers, passwords or statements. The operator will review the record and reply using the contact details you provide.

Operator and contact

SiamStatement is operated by Sorracha Aiemmeesri, Samut Prakan, Thailand. Email aiemmeesrisorracha@gmail.com, call +66 64 738 1235 or use the support form.